Frequently Asked Questions
You asked, we answer!
Can you do a test assignment for me?
Yes, we would be happy to do a test assignment for you. We can create a test assignment with 50 photos based on your or our preset, catalog, and photo selection.
Describe the steps of how you work.
- File Download
- Photo Selection: We manually select the best photos, considering your preferences and requests.
- Color Grading: We color grade the photos to match your
- File Saving: Photos are saved in JPEG format with a resolution suitable for printing.
- Retouching and AI Processing: We perform facial retouching and use AI for processing (removal of unwanted objects such as trash, bottles, tripods, and videographers).
- File Delivery: We upload the processed photos to any platform convenient for you, such as cloud storage, FTP server, or file-sharing service, ensuring security and ease of access.
Do you cull the photos?
Yes, of course, with any of your preferences.
Is your work expensive?
No, our work isn’t expensive. We’re happy to discuss pricing with each client to find a balance that satisfies both sides. Please feel free to reach out with any collaboration proposals, and we can discuss all the details!
When will I receive the finished wedding photos?
Depending on the volume and variety of weddings, we deliver the finished edits within 3 to 7 days. We often work with photographers and agencies that have a high volume of wedding shoots, and we have trained assistants ready to take on urgent projects if they arise!
Can you use my preset and adjust to my style?
Yes, we work with various photographers in different styles and can easily match your style. Please describe your vision and send us your presets.
Can you provide me with your preset?
Yes, we can create a preset specifically for you based on your preferences, or we can offer you several of our options.
Through which platforms do you deliver the photos?
As you prefer, we can upload via Dropbox, create a gallery on Pic Time, use Google Drive, etc.
How can I send you the photos?
We work with any platforms.
Can I be sure that the quality of work will be consistent every time? I want to have one retoucher.
You can be confident that we will deliver photos of excellent quality. If you decide to work with any of us, it will be easy to arrange!
Do you offer services individually rather than as a full package?
Individual Services:
We offer individual services tailored to your needs. You can order any stage of our workflow separately:
Photo Selection: We can handle photo selection independently, following your guidelines and criteria.
Color Grading: We can apply color grading to already selected photos, either using your preset or creating a custom look.
Custom Delivery Formats: If you prefer, we can provide the final output not as JPEGs but as a catalog with smart previews, allowing you to review and approve each image individually.
Why are you better than other retouchers?
By working with us, you will receive fast and high-quality photo retouching within 3 to 5 days, even during the peak wedding season. You no longer need to spend time processing images—focus on shooting and interacting with your clients, while we handle all the technical work.
With our assistance, the turnaround time for delivering wedding photos to your clients will be significantly reduced—you will be able to provide finished materials within one to two weeks or even a month, which will become your competitive advantage. Fast photo delivery will enhance client satisfaction and strengthen your reputation as a professional.